Educational Services and Academia

Current Situation and Challenges

Educational Services and Academia

Education professionals and academia deal with a lot of variables in trying to coordinate resources and insure a high level of customer service. They deal with very specific skill sets and need close coordination with various members to insure the right resource at the right time and the right place People are key to the critical element in the equation because they are the foundation of educational delivery. Optimizing workforce performance means ensuring personnel with proper qualifications are scheduled to meet demand. Problems include:

  • Institutions are relying more heavily on adjunct faculty and educators to fill specialized or off-hours positions making scheduling more challenging
  • Institutions are offering more remote learning opportunities and branch campuses that add geographic challenges to scheduling
  • Institutions demand the lowest prices for an improved service, putting a squeeze on overall costs
  • Paper based job allocation leads to inferior service levels where managers are not able to control the productivity

Avianco Solution

Optimizing workforce performance for education means allocating administrative staff, educators and working students with the right skills to fit the needs of guidelines, the curriculum and the programs that make up the business side of the department, the school or district's strategic plans. Knowing which people have the best skills and at the optimal pay rate for a given process makes all the difference and helps distinguish organizations as "world-class." Whether the organization is a large educational institution or educational staffing agency offering a variety of educational and community programs, Avianco's solution can help:

  • Reduce labor costs through a centralized time and attendance management function. Increase accuracy of payroll with automated tracking of hours and attendance and automation of 100% of pay rules.
  • Improve operational efficiency through Avianco's scheduling tools. Ensure that the right staff, with the right skills, are in the right place, at the right time.
  • Improve employee productivity and satisfaction through self-service access to frequent administrative processes, such as leave requests, shift trading, and schedule management.