Retail and Wholesale Trade

Current Situation and Challenges

Retail and Wholesale Trade

In today's highly competitive environment, retailers strive to improve customer service and revenues, while minimizing labor costs. For large retail organizations, however, striking the right balance between service levels and labor expenditures remains a significant challenge. Accurately scheduling employees against forecasted customer demand - while ensuring that budgets are not exceeded, labor rules are not violated, employee preferences are respected and contractual obligations are met - is extremely difficult.

Avianco Solution

Optimizing a professional services workforce means allocating administrative staff, consulting and business resources with the right skills to fit the needs of guidelines, the client’s deadlines and the programs that make up the business side of the company’s strategic plans. Knowing which people have the best skills, and are well suited to deliver project deadlines, at the optimal pay rate for a given process makes all the difference and helps distinguish organizations as "world-class." Whether the organization is a large business management consulting organization or a small staffing agency offering a variety of business and technical services.

  • Reduce labor costs through a centralized time and attendance management function. Increase accuracy of payroll with automated tracking of hours and attendance and automation of 100% of pay rules.
  • Improve operational efficiency through Avianco’s scheduling tools. Ensure that the right staff, with the right skills, are in the right place, at the right time.
  • Improve employee productivity and satisfaction through self-service access to frequent administrative processes, such as leave requests, shift trading, and schedule management.